Terms & Conditions

OVERVIEW

This domain name www.rawmatrl.in (hereinafter referred to as “Website”) is owned and operated by AO DESIGN STUDIO PVT LTD, a Company incorporated under the provisions of the Companies Act 2013, having its registered office at 3-6-778 FLAT NO 301, Koratla Bhavan, Himayat Nagar Street Number 15, Himayat Nagar, Hyderabad IN (hereinafter referred to as “the Company”).

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

These terms and conditions constitute a legally binding agreement between you (“User”) and the Company regarding the use of the Website. The Services to the User through the Website shall be bound by these terms and conditions.

These terms and conditions of the Website are subject to periodic update and revision. The Company maintains the right to delete or modify information on this Website without prior notice. Please read these terms and conditions carefully before using the Website. If User does not agree to terms and conditions of this agreement, then User shall not use the Website.

ONLINE STORE TERMS

Use of the Website, is available only to persons who can form legally binding contracts. Users who are under the age of 18 years are not eligible to use this Website. If the User is under the age of 18 years and wish to use the Website, such use or transaction may be made by User’s legal guardian or parents on the Website. The Company reserves the right to terminate Users registration and refuse to provide the services to the User, if it is brought to the Company notice or if it is discovered that the User is under the age of 18 years.

User shall not use the products sold by the Company through the Website for any illegal or unauthorised purpose. User shall not transmit in the Website any worms, virus or any code of destructive nature. A breach or violation of any of the terms will result in an immediate termination of your use of the Website.

 

GENERAL CONDITIONS

Registration of the User is necessary on the Website to use the services provided by the Company. User shall be required to register for an account on the Website by providing email address, name, password and user name and other bank details as required by the Website for the processing the Payment. User shall provide accurate, complete and updated information in order to register on the Website to use the services. The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and User ID, and shall be fully responsible for all activities that occur by use of such password or User ID. Further, the User agrees not to use any other party’s User ID and password for any purpose whatsoever without proper authorisation from such party. The Company shall not be liable for any consequences arising out of misuse of the User’s account by User him/herself or by any third party. The Company reserves the right to refuse services to anyone for any reason at any time.

By submitting their phone number and email on the website, User agrees to receive any promotional messages from the company informing user about services or events related to the company.

When User places an order to purchase a product from Website, the User shall receive an e-mail/message confirming receipt of the order and contain the details of the Users order (the “Order Confirmation E-mail”). The Order Confirmation E-mail is acknowledgement that the Company has received the Users order. Once the product is dispatched an e-mail confirmation is sent to the User of the dispatch (the “Dispatch Confirmation E-mail”). User can cancel their orders for a product subject to the cancellation policy.

 

The Company lists availability information for products sold by the Company along with the prices of the products on the Website. All prices are inclusive of applicable taxes including but not limited to Goods and Services Tax (“GST”), duties and cesses as applicable – unless stated otherwise.

The Company shall change the prices of the products displayed or the products displayed on the Website without any notice of such change to the User. The Company reserves the right to modify or discontinue any product at any time without providing notice any such change. The Company shall not be liable for any modification, price change, suspension or discontinuance of the product.

The Company reserves the right to refuse any order placed by the User by using the Website. The Company shall in its sole discretion cancel the products purchased by the User without giving any reason of such cancellation. In the event that the Company makes a change to or cancel an order, the Company shall attempt to notify the User by contacting through the e-mail /phone number provided at the time the order was made.

As the Company lists products in large number on the Website for sale and hosts many thousands of comments, it shall not be possible for the Company to be aware of the contents of each product listed for sale, or each comment or review that is displayed. If the User believes that any content on the Website is illegal, offensive, misleading, abusive, indecent, defamatory, ethnically objectionable, the User shall notify the Company immediately of any such content on the Website.

The Company shall not be liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party Websites. User shall review carefully the third-party’s policies and practices and make sure the User understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at the Company’s request, the User sends certain ideas or without a request from the Company the User sends creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, User agrees that the Company shall, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that the User may forward to the Company.

Users agree that their comments shall not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. User’s further agree that their comments will not contain unlawful, abusive or obscene material, or contain any computer virus or other malware that shall in any way affect the operation of the service or any related Website, or otherwise mislead the Company. The Company takes no responsibility and assumes no liability for any comments posted by the User.

User shall not either himself or encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Company Website, whether in whole or in part. Any such action by the User shall make the User liable for all the damages caused to the Company from such action by the User.

User shall not systematically extract/ or re-utilize parts of the contents of the Website without the Company’s written consent. In particular, User shall not utilize any data mining, robots, or similar data gathering and extraction tools to extract any substantial parts of this Website, without the Company’s written consent.

The Company does not guarantee, represent or warrant that User’s use of the Website shall be uninterrupted, timely, secure or error-free. The Company does not warrant that the results that shall be obtained from the use of the Website shall be accurate or reliable. Users agree that from time to time that the Company may remove the service provided by the Website for indefinite periods of time or cancel the service at any time, without notice to the User. The service and all products and services delivered to the User through the Website are without any representation, warranties or conditions of any kind.

In no case shall the Company, our directors, officers, employees, affiliates, agents or contractors be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind, including, without limitation lost profits, loss of data, replacement costs, or any damages, arising from User’s use of Website, or for any other claim related in any way to User’s use of the Website, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Website posted, transmitted, or otherwise made available via the service.

User agrees to indemnify and hold the Company, its affiliates, officers, agents, employees, and partners harmless for and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party or claims relating to User’s violation of these terms. In the event of such a claim, suit, or action, the Company shall provide notice of the claim to the contact information provided by the User during registration on the Website. Failure to deliver such notice shall not eliminate or reduce User’s indemnification obligations.

If any term of this agreement shall to any extent be held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining term of this agreement shall in no way be affected or impaired thereby and each such term of this agreement shall be valid and enforceable to the fullest extent permitted by law. In such case, this agreement shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the rights and commercial expectations of the parties hereto, as expressed herein.

The User shall go through, understand and agree to the terms of Privacy Policy as well as Cancellation Policy and such other policies of the Company available to the User at Website before proceeding on using the Website.

This agreement and any policies or operating rules posted by the Company on the Website or in respect to the services constitutes the entire agreement and understanding between User and the Company and govern User’s use of the Website, superseding any prior agreements, communications and proposals, whether oral or written, between the User and the Company.

These terms and condition and any separate agreements whereby the Company provides Users services shall be governed by and construed in accordance with the laws of India and jurisdiction of Hyderabad, Telangana.

The Company shall not be held responsible for any delay or failure to comply with our obligations under these terms and conditions if the delay or failure arises from any cause which is beyond the Company’s reasonable control. This condition does not affect your statutory rights.

User’s acknowledge and undertake that Users are accessing the services on the Website and transacting at their own risk and are using their best and prudent judgment before entering into any transactions through the Website. User further acknowledge and undertake that User shall use the Website to order products only for User’s personal use and not for business purposes.

Any queries about the terms of the agreement should be sent to the Company at support@rawmatrl.com